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What makes Alixier's microalgae skincare unique?

Our products harness the power of biotechnology-derived microalgae, carefully cultivated in controlled environments. This ensures maximum potency and purity of active ingredients, delivering superior results for your skin.

Are your products suitable for all skin types?

Yes, our products are formulated to be gentle yet effective for all skin types. We recommend performing a patch test before first use to ensure compatibility with your skin.

How do I know which products are right for me?

We recommend starting with our core routine: Revitalizing Serum and Hydrating Moisturizer. For specific concerns, our customer service team can provide personalized recommendations.

How sustainable are your products?

Sustainability is at our core. We use closed-loop systems for microalgae cultivation, eco-friendly packaging, and ensure all our processes minimize environmental impact while maximizing efficiency.

Where are your products made?

All Alixier products are developed and manufactured in our state-of-the-art facility in Bielefeld, Germany, under strict quality control standards.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact our customer service team for a full refund or replacement.

How should I store my Alixier products?

Store your products in a cool, dry place away from direct sunlight. All products are marked with a shelf life indicator after opening.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping times and costs vary by location. Free shipping is available for orders over €150.

Still have questions? We're here to help!

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