Information We Collect
We collect information that you provide directly to us, including when you:
- Create an account or profile
- Make a purchase or attempt to make a purchase
- Sign up for our newsletter or marketing communications
- Contact us for support or inquiries
- Participate in surveys, contests, or promotions
This information may include:
- Name and contact information
- Payment and billing information
- Shipping address
- Account credentials
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Process your orders and payments
- Send order confirmations and updates
- Provide customer support and respond to inquiries
- Send marketing communications (with your consent)
- Improve our products and services
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Payment processors and shipping partners
- Professional advisers
- Law enforcement when required by law
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for marketing communications
- Request data portability
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@alixier.com
Address: Bielefeld, Germany