Privacy Policy

Introduction

At ALIXIER, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through third-party payment processors)
• Product feedback and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• Browser type and version
• IP address and approximate location
• Pages visited and time spent on our website
• Referring website addresses
• Device information (operating system, device type)

How We Use Your Information

We use the collected information for various purposes:

• Order Fulfillment: Processing and delivering your orders
• Customer Service: Responding to inquiries and providing support
• Product Improvement: Understanding customer preferences and improving our products
• Marketing Communications: Sending promotional materials (with your consent)
• Website Optimization: Analyzing usage patterns to enhance user experience
• Legal Compliance: Fulfilling legal obligations and protecting our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers

Third-party companies that assist us in operating our website, conducting business, or serving our customers (e.g., payment processors, shipping companies, email service providers).

Legal Requirements

When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data storage with reputable service providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

Types of cookies we use:

• Essential Cookies: Necessary for website operation
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request limitation of how we use your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@alixier.com.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: